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Adenty – Frequently Asked Questions

Adenty – Frequently Asked Questions

Below you can find questions and answers that cover Adenty features, capabilities, installation, maintenance, and integration.

1
How accurately does Adenty identify anonymous visitors?

Currently, Adenty's accuracy is up to 99%

2
What options are available for Adenty installation on the web resource?
Adenty offers three installation options: HTML, GTM, White Label (JS). Find more information about each option in the Documentation.
3
What devices and systems does Adenty support? Are there any restrictions?
Yes, you can integrate Adenty with your Google Analytics and authentication systems.In addition, you can subscribe to a particular event through a public object. To get a detailed instruction, follow this page.
4
What anonymization measures does Adenty bypass?

Adenty can recognize visitors in the following scenarios:

  • visitor uses incognito mode
  • visitor uses VPN
  • visitor changes IP address
  • visitor clears cookies
  • visitor clears local storage
  • visitor clears browser cache
  • any browser storage blocked – coming soon

Even if a user applies these measures, Adenty can still de-anonymize visitors and recognize users who have previously visited the web resource.

5
Which types of fraud does Adenty detect?
Adenty discloses two types of potential fraud:
  1.  Using VPN (this may be used to bypass geographical restrictions or access limits to online content or services)
  2. Using multiple devices (this may indicate account takeover or sharing of a paid individual subscription with multiple users)
In both cases, Adenty alerts the web resource owner, providing notification with suspicious visitor ID and type of the detected fraud. Find more details on the dedicated page.
6
Can I run Adenty on multiple sites using one Adenty plan?

Within a single plan there is no limit on the amount of web resources where Adenty can function. For better experience, multiple web resources can be organized into Site Groups, allowing Adenty to recognize visitors across them.

7
How can I integrate with Adenty to use its outputs?
Once Adenty runs on your web resource, you can use the JS public object “Adenty” to consume all the exposed data: Visitor ID, Recognition ID, Account ID, events. You can use IDs themself or subscribe to Adenty Events to react to them appropriately. Find more details on how to consume Adenty data in the Documentation.
8
Can Adenty be integrated with Google Analytics?
Yes, Adenty can be integrated with your Google Analytics to extend your existing metrics with Adenty events. Find the full list of Adenty Events in the Documentation.
9
Can Adenty be integrated with Auth providers?

Currently, Adenty provides basic Auth integration. Integration with additional Auth providers requires custom development and is available for Enterprise plan customers.

10
Can Adenty team provide custom development to add some tailored features if needed?

For Adenty Customers with a 1M+ pageview traffic, our team offers custom development – whether it's a custom feature or third-party integration – to maximize relevance to your business needs and tech stack peculiarities. 

11
Does my team need to be tech-savvy to install and use Adenty?

No, your team doesn't have to be technically skilled. The installation of Adenty is easy, straightforward, highly-automated, and requires only basic PC skills.

12
How simple is Adenty updating and maintenance?

Adenty updates automatically and requires no involvement on your end.

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